Introduction

Puremedis.com (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and mobile app. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

1. Personal Information: We collect personal information such as your name, contact details, medical history, and preferences when you register on our platform or use our services.
2. Health Data: As a medical tourism company, we process health data related to your medical condition, treatment preferences, and appointments. This includes information about your health status, medical procedures, and consultations.
3. Device Information: We collect information about the devices you use to access our services, including IP addresses, browser type, and operating system.

How We Use Your Information

1. Booking Services: We use your personal information to facilitate medical appointments, book doctors, and arrange medical check-ups at hospitals in various countries.
2. Communication: We may contact you via email, phone, or SMS to provide updates, appointment reminders, and relevant information related to your medical bookings.
3. Improvement and Analytics: We analyze user behavior to improve our services, enhance user experience, and optimize our platform.

Data Sharing

1. Hospitals and Doctors: We share your health data with hospitals and doctors to facilitate appointments and medical services.
2. Third-Party Service Providers: We may engage third-party service providers (such as payment processors) to assist us in providing our services. These providers have access to your personal information only to perform specific tasks on our behalf.
3. Legal Compliance: We may disclose your information if required by law, court order, or government authorities.

Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw your consent for data processing at any time. To exercise these rights, please contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.